Why is My HP Pavilion Not Working with HDMI Hub?

USB-C docking station

If you're trying to connect your HP Pavilion laptop to an external monitor using a USB-C HDMI hub, but you're not getting any video output—you're not alone. Many HP Pavilion users encounter this issue. Here's why it's happening and what you can do about it.

The Real Reason: USB-C Port Limitations on HP Pavilion
Unlike some other laptops, many HP Pavilion 13, 14, and 15 series models have USB-C ports that do not support DisplayPort Alt Mode, which is required to send video signals through a USB-C HDMI hub.

Without this feature, even the most advanced USB-C docking station with HDMI output cannot transmit video to an external display. This is not a problem with the docking station itself, but a hardware limitation of the laptop.

How to Check If Your HP Pavilion Supports Video Over USB-C
To verify if your device supports DisplayPort over USB-C, you can:

  • Check your HP Pavilion specs on HP’s official website.
  • Look for a DisplayPort (DP) or Thunderbolt symbol near your USB-C port.
  • Consult your user manual or tech forums.

If none of these indicate video support, your USB-C port likely only supports power delivery and data transfer.

What Functions Still Work with a USB-C Docking Station?
Even if the HDMI output doesn’t work, the LENTION CB-D53 Docking Station still offers multiple useful ports that are compatible with most HP Pavilion models:

  • 100W Power Delivery via USB-C charging port
  • Gigabit Ethernet for stable internet connection
  • 3 USB 3.0 ports and 2 USB 2.0 ports
  • 3.5mm Audio In & Out (supports mic input)

It’s still a powerful USB-C hub for HP Pavilion—just not for HDMI video output.

Alternative Solutions for External Display
If your laptop doesn’t support video over USB-C, consider:

  • Using the built-in HDMI port (if available)
  • A USB-A to HDMI adapter with driver support
  • Upgrading to a laptop with USB-C video output for full docking functionality

A Portable & Versatile Hub for Other Devices
If you also use a MacBook, Surface Pro, Dell, Lenovo, or other USB-C laptops that support video output, the LENTION CB-D53 is an excellent 4K HDMI docking station, offering plug-and-play convenience without needing extra drivers. It’s compact, travel-friendly, and designed with a Mac-style aluminum finish.

Conclusion
Your HP Pavilion not working with HDMI through a USB-C hub is most likely due to the laptop's hardware limitation—not the hub’s fault. While USB-C docking stations like the LENTION CB-D53 are packed with features, always ensure your device supports video output over USB-C before purchasing.

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