All Lention products Items sold by lention.com and Amazon Lention official store are covered by our 12 months quality warranty by default. Any items with quality issues are guaranteed with a REPLACEMENT or FULL REFUND. (Read more about our return & replacement policy) For remainder of the warranty period. If your product falls due to defects in materials, workmanship or there is any suggestion, please contact our support team by the following steps, with your order number and isseue details.
Please follow the steps to contact us Navigation Bar - Support - Order Support - Fill the from - Click "Submit"
Lention fully stands behind the products we sell. Any after-sales problems can be handled directly by submitting the order number to us at this page https://www.lention.com/pages/support Please rest assured that in respect of Lention product quality, tech support and after-selling services.
Remote area including Iceland, Greenland, Oceania island countries, Island region, Remote area of countries, More
5-20
Other area
5-20
East Asia (India) South America(Brazil)
Temporary Not Provide
Shipping Fee
US,UK,CA,FR,DE,ES,PL,IT,CZ - WE'RE HAPPY TO OFFER FREE STANDARD SHIPPING ON ORDERS OVER $129 USD! FOR US,UK ORDERS UNDER $129 USD SEE SHIPPING COSTS BELOW. ORDERS MAY SHIP IN MULTIPLE PACKAGES.
Shipping Method
Price
Standard Shipping on orders $129+ USD
FREE!
Warehouse in stock items Shipping*
$10 USD
Standard Shipping on orders under $129 USD
$10 USD
Express Shipping*
$20 USD
International Countries/Regions Except Remote Area- Free Standard Shipping on orders over $129 USD! Please see our International Shipping section below.
Shipping Method
Price
Standard Shipping on orders $129+ USD
FREE!
Standard Shipping on orders under $129 USD
$12 USD
Express Shipping*
$36 USD
Remote Area(South Africa, Chile, French Polynesia, U.S. Outlying Islands)- Free Standard Shipping on orders over $129 USD! Please see our International Shipping section below.
Shipping Method
Price
Standard Shipping on orders $129+ USD
FREE!
Standard Shipping on orders under $129 USD
$30 USD
Express Shipping*
$80 USD
Your order will ship with Standard Shipping unless you select an alternative. If you don't receive a shipping confirmation email right away, don't worry! We will deliver the items to you by the delivery date shown or within the date range provided at checkout. Please notes that we do not ship on Saturdays, Sundays, or holidays. If your order requires additional information to fully process, we will be in touch by email.
We ship orders to all US states and territories, APO/FPO addresses as well as more than 80 other countries and regions. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited.
If Standard Shipping is selected, your order may ship via a variety of carriers. Some UPS orders may be delivered by the Postal Service. Your Shipping Confirmation email will provide you with a tracking link.
Express and Overnight Delivery Shipping - Orders placed after 8 PM PST will not ship until the next business day. Orders shipped to PO boxes, APO/FPO, Alaska, Hawaii and US territories cannot be expedited
*If your country are not list above, you could contact us through email(sales@lention.com) for delivery detail.
Notes:
1.* Countries which require customs duty. The customs policies differ among different countries.Once the parcel reaches the destination country, any customs or import duties that might occur should be paid by the recipient. 2. Within 1-2 business days after the order is successfully dispatched, we will provide the tracking number of your order by sending an email to the registered email address. 3. The P.O.Boxes and military address(APO, FPO) in the US can not be delivered. For the US territories,please leave a note when you place an order. For example,if your address is in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. 4.Customers from Russia please leave a message to illustrate the name and the specific address of your company because the private address in Russia can not be delivered.
5.Due to limitation of some countries, we are not able ship your products in Express Shipping . We will contact you through email and you could either change the delivery method or canceled the order.
6.If your address have problems, we may not able to deliver your order in time. We will contact you through email and you could either change your address or canceled the order.
7.Customers from Taiwan need to provide us some essential information before we ship your parcel including Chinese name, Chinese address and personal ID number. Meanwhile, you need to complete a Real Name Authentication in advance on an APP name EZWAY易利委(If you already complete the register, you may skip this step).
8.According to India Customs requests, choosing Express shipping to India needs to submitone of the following information to DHL India for Customs clearance.
Learm more at https://www.lention.com/pages/india-customer-notification
F&Q:
Which countries do we ship?
We ship internationally except for the countries/regions listed below:
*Countries/Regions NOT covered by us: Belarus, Burundi, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Lebanon, Libya, Mali, Nicaragua, North Korea, Somalia, Sudan and Darfur, South Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabew, Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia
VAT or import tax included?
Due to the customs policy of different countries, we CANNOT guarantee if there is a tax for you. Our product price does not include VAT or import tax of your country. But we’ll try our best to declare a comparatively reasonable value for the product.
From our previous experience, the following countries/regions haven’t been charged for import tax including the U.S, Singapore, South Korea and other EU countries (except remote area) such as Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg, the Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
If you have any special requests about the shipping option or delivery condition, you may leave your request on "Support", or directly contact our after sales service team at support@lention.com.